Reusable KYC (Sumsub)
Overview
Narvi uses Sumsub Reusable Identity to receive KYC data from partners. Currently, Sumsub is the only supported KYC provider. Before using the BaaS API, you must configure your Sumsub account to share verified user data with Narvi.
Setup
- Log in to your Sumsub back office
- Go to: Reusable Identity → Partners → Recipients
- Add the Narvi-provided token
- Confirm that Narvi appears in the recipient list


How it works
- The user completes identity verification in your Sumsub profile
- Sumsub profile is paired with ours and shares the verified profile with Narvi
- Narvi uses the shared profile during onboarding
Account types
Private accounts
The verified user must be the account holderBusiness accounts
- The verified user can be any authorized applicant
- The verified user does not need to be a UBO or director
Requirements
- Reusable Identity must be enabled in Sumsub
- Narvi must be configured as a recipient
- The same environment must be used on both sides (sandbox or production)
Limitations
- Only the verified KYC profile is shared via Sumsub
- Business entity data is not shared and must be submitted via API
- Missing or invalid tokens will prevent KYC sharing
- Your Sumsub profile needs to have the same settings as ours. For the settings, please find the following file with all requirements.
Reference
Sumsub Reusable Identity: https://docs.sumsub.com/docs/reusable-identity
Common issues
| Issue | Cause |
|---|---|
| KYC not received by Narvi | Narvi was not added as a recipient |
| "App token not found." | Incorrect or mismatched token/environment |
| Sumsub verification is not shared properly | Your Sumsub settings are not aligned with ours |
On this page
Narvi Payments Oy Ab is an Authorized Electronic Money Institution (EMI). Narvi’s EMI license is granted by the Finnish Financial Supervisory Authority (FIN FSA) with the registration number 3190214-6. Narvi’s license is Passportised to all European Union countries.
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